Your privacy is our top priority at ji9. On this page, find out what data we collect, how we store it, and what we're committed to doing to keep your information safe.
Have a question?
support@ji9.im
Your Privacy Is Our Responsibility: By joining the ji9 platform, you confirm that you have read and agreed to this Privacy Policy. We never sell your data to third parties.
Ji9 is an internationally licensed online betting and gaming platform. We believe that trust and transparency are the foundation of a great gaming experience. That's why our Privacy Policy is written in plain, clear English — so every user in Bangladesh knows exactly how their data is being used.
This Privacy Policy applies to ji9's website, mobile application, live chat, and all other digital services. By using our platform, you automatically agree to this policy.
If this policy changes, you will be notified at your registered email address and the update date will be noted on the website. Continued use of ji9 after any changes will be considered acceptance of the updated policy.
Our Core Principles: Your personal information is collected solely to provide services and ensure security. We never collect data that is excessive or unnecessary.
Ji9 collects your information in several ways. Below is an explanation of each type of data we collect and why.
While you use ji9, certain information is collected automatically. This includes:
Ji9 uses your information only for specified purposes. Your data is never used for any additional or unauthorized reasons.
Unsubscribe from Marketing Emails: You can opt out of marketing messages at any time by clicking the Unsubscribe link at the bottom of any email, or by contacting us at support@ji9.im.
Ji9 never sells your personal data or shares it for advertising purposes. Data may be shared with third parties only in the limited circumstances outlined below.
Third-Party Accountability: All third parties that ji9 works with are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
Ji9 follows the highest industry standards to protect your information. Our security systems are reviewed and upgraded on a regular basis.
In the Event of a Data Breach: In the event of a data breach, affected users will be notified by email within 72 hours and the relevant authorities will be reported to.
Ji9 uses cookies to enhance your experience. Cookies are small data files stored in your browser. Below is a list of the types of cookies we use.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Login sessions, security — cannot be disabled | End of session |
| Performance Cookies | Page load speed and error monitoring | 1 Year |
| Functional Cookies | Remembering language preferences and theme settings | 6 months |
| Analytics Cookies | Understanding which pages are visited most | 2 Years |
Cookies can be deleted or disabled through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
As a ji9 user, you have a number of important rights over your own data. To exercise any of these rights, email us at support@ji9.im.
Response time: We aim to respond to all rights-related requests within 30 business days. Complex requests may take up to 60 days — you will be notified in advance if this applies.
Ji9 does not retain your data indefinitely. A specific retention period is defined for each type of information.
Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.
Ji9 strictly prohibits anyone under 18 from using the platform. We never knowingly collect data from minors.
If a parent or legal guardian believes their child's information has been collected by mistake, please contact support@ji9.im immediately. We will arrange for that data to be deleted within 48 hours.
A Note to Parents: Use parental control software to prevent minors from accessing online gaming platforms. ji9 is committed to promoting responsible gaming awareness.
If you have any questions, concerns, or complaints about our Privacy Policy, please contact us directly. We take every concern seriously.
We aim to respond within 48 hours. More complex matters may take a little longer, but you will be informed in advance if that is the case.
Still not satisfied? If we are unable to resolve your concern directly, you may escalate it to the relevant regulatory authority. ji9 always abides by the decisions of regulatory bodies.
Your privacy and security are fully guaranteed at ji9. Join today and enjoy the best betting experience in Bangladesh.